As everyone returns to work, post social distancing, we find that we are at a pivot point in terms of enterprise organization. It is time to take the lessons learned from adapting to Covid and alter some of our enterprise models to capitalize on the experience taking what is new and that worked better and integrating it with what we want to save in terms of organizational efficiency and innovation processes.
The crisis is not over. In fact, we are in a new phase and although the inclination is to return to what was, we need to be more proactive. We need to effect critical changes in the workplace. What worked will not necessarily work again and ignoring this reality will only lead to more disruption. Changes that we need to consider include amending corporate value systems that then need to be introduced to the workforce as new realities set in. As enterprises and stakeholders adapt to the new economic, psychological, and social “normal” they/we need to use this opportunity to capture the frameworks and reframe new value systems that from now on will drive individual behaviors and shape reward systems.
For years BBII’s resilience team has been utilizing a systems approach to revitalizing the workforce. We have created tools and models that support enterprise transition to meet the needs of a workforce reshaped by contemporary environmental and economic forces. These tools have also been adapted to support change and resilience thorough the pandemic crisis. The goal is to create an emergent enterprise that benefits from newer workstyles and approaches and can quickly move out of pandemic culture into a unified and productive force.
The current workforce comprised of individuals confronted by novel pressures (mental, physical, and emotional challenges), now need to develop new skillsets in order to thrive and become/remain successful members of successful enterprises. Therefore, this presentation focuses on the human component of the enterprise in terms of how starting and developing this resource affects all the stakeholders, big and small. This presentation also provides a comprehensive discussion of resiliency demonstrating its origins and then describes how developing the ability to adapt to new realities has profound personal and professional ramifications more easily and effectively. It also describes how to learn/train resiliency and encourage it in the current workforce now comprised of millennials and an older, experienced employed population.
Systems of Systems thinking and Systems models are essential elements of this approach. To identify solutions, we have created a diverse team of engineers, social scientists, and social workers, meeting in ongoing working group sessions, to create a book and workshop program. Via this collaborative process we have revealed issues and gaps for which we are forging new tools and understanding to improve productivity. We present our discoveries in this paper.
Current systems, and the workforce that supports and designs them, focus on the one path. Rigidly focused, in terms of systems engineering with an eye toward cost effectiveness and leanness the single goal becomes “how perfect can I make it” versus being more resilient and flexible so that more than one potential answer is correct. We need to consider being more open and implementing in Enterprise Architecture with an eye toward being flexible and inserting resiliency as a critical aspect of system designs processes and designs.
These kinds of change begin with the workforce. We have been asked to help the workforce adapt to being more resilient so that they can create more flexible designs in systems engineering. Our presentation Resiliency Across Spectrums introduces these new systems engineering possibilities, discusses the problems and suggests the new paradigms that can help further these goals.
Claudia Rose – Founder and President of BBII with over 15 years of industry experience in Enterprise Architecture and Systems Engineering. She has been a member of the NDIA Architectures Committee for over 5 years and participates in the DEWG MOSWG and other industry groups.
Ms. Rose. A certified Enterprise Architect and experienced Systems Engineer. She has applied, supported and taught the tools and concepts at commercial, domestic and international government organizations (including TROM (OSD), Navy, Air Force and Army, National University, Cubic, Northrop Grumman Corp. and Lockheed Martin Corp.)
Ms. Rose has developed and implemented workshops and training protocols for engineering professionals (just-in- time and long-term curriculums, remote and on-site courses) for a roster of clients such as NASA, The State of Texas, ViaSAT, Praxis, Bombardier Transport, United Pan European Communications and Northrop Grumman.